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155 MANSELL PLACE RD STE 102 ROSWELL, GA 30076

Shipping, Refund and Returns Policy

Shipping, Refund and Returns Policy

SHIPPING

Thank you for choosing Speed Foundry Roswell! We strive to provide you with a seamless shopping experience, and that includes delivering your orders in a timely and reliable manner. Below is our general shipping policy:

  1. Order Processing Time: Once your order is placed and payment is successfully processed, we typically process and prepare your order for shipping within 1 business day. Please note that during peak seasons or promotional events, processing times may be slightly longer. Rest assured, we are committed to getting your order to you as quickly as possible.

  2. Shipping Methods: We offer a range of shipping options to accommodate your preferences. The available shipping methods and estimated delivery times are subject to change.

  3. Shipping Rates: Shipping costs are calculated based on the total weight of your order, your location, and the available shipping method. The shipping cost will be shown during the checkout process before you complete your purchase. We may also offer free shipping promotions from time to time, so keep an eye out for those special offers!

  4. Tracking Your Order: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment. Tracking information will generally be available within a few hours after your order has been dispatched.

  5. Shipment Delays: While we make every effort to meet our shipping commitments, please be aware that unforeseen circumstances, such as weather conditions or carrier delays, may affect delivery times. If you experience any significant delays with your shipment, please don’t hesitate to contact our customer support team, and we’ll do our best to assist you.

  6. Order Status and Customer Support: You can check your order status and contact our friendly customer support team for any shipping-related inquiries. We’re here to assist you throughout the entire shipping process and beyond.

At Speed Foundry Roswell, we value your satisfaction, and our shipping policy is designed to ensure that your orders are delivered securely and promptly. If you have any further questions or concerns, don’t hesitate to get in touch with us. Happy shopping!

REFUNDS & RETURNS Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@speedfoundryroswell.com and send your item to:  155 MANSELL PLACE RD STE 102 ROSWELL, GA 30076

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: 155 MANSELL PLACE RD STE 102 ROSWELL, GA 30076.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at returns@speedfoundryroswell.com for questions related to refunds and returns.

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